Terms of Service
Terms and conditions for using our services
Last Updated: June 1, 2025
Effective Date: June 1, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and WHMCSBUDDY ("Company," "we," "us," or "our") concerning your access to and use of the whmcsbuddy.com website and any services provided by WHMCSBUDDY.
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.
2. Services Description
WHMCSBUDDY provides the following services:
- WHMCS installation, configuration, and customization
- WHMCS module and plugin development
- WordPress development and customization
- Server configuration and optimization
- Technical support and maintenance
- Security audits and malware removal
- Integration and migration services
3. Use of Services
3.1 Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
3.2 Account Registration
To access certain services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.3 Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit malicious code or viruses
- Engage in unauthorized access or hacking
- Harass, abuse, or harm others
- Engage in fraudulent or deceptive practices
- Interfere with the proper functioning of our services
4. Payment Terms
4.1 Fees and Billing
You agree to pay all fees associated with your use of our services according to the pricing and payment terms presented to you. Fees are non-refundable except as expressly stated in these Terms or required by law.
4.2 Payment Methods
We accept various payment methods including credit cards, PayPal, and bank transfers. You authorize us to charge your selected payment method for all fees due.
4.3 Late Payments
If payment is not received within the specified timeframe, we reserve the right to suspend or terminate services and charge late payment fees.
4.4 Taxes
You are responsible for all applicable taxes related to your use of our services, except for taxes based on our net income.
5. Intellectual Property
5.1 Our Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by WHMCSBUDDY and protected by intellectual property laws.
5.2 Your Content
You retain ownership of any content you provide to us. By providing content, you grant us a license to use, modify, and display that content as necessary to provide our services.
5.3 Custom Development
For custom development work:
- You own the rights to custom code developed specifically for you
- We retain the right to use general concepts and techniques
- We may reuse non-proprietary code components
- Specific ownership terms may be defined in separate agreements
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of services. This obligation survives the termination of these Terms.
7. Warranties and Disclaimers
7.1 Service Warranty
We warrant that our services will be performed in a professional and workmanlike manner. If you report a defect within 30 days of service delivery, we will re-perform the defective services at no additional charge.
7.2 Disclaimers
EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHMCSBUDDY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM.
9. Indemnification
You agree to indemnify, defend, and hold harmless WHMCSBUDDY and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our services or violation of these Terms.
10. Service Modifications and Termination
10.1 Modifications to Services
We reserve the right to modify or discontinue our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of services.
10.2 Termination
Either party may terminate these Terms at any time. Upon termination:
- All rights granted to you will immediately cease
- You must stop using our services
- Any fees owed remain due and payable
- Provisions that should survive will remain in effect
11. Specific Service Terms
11.1 Emergency Services
Emergency services are provided on a best-effort basis. While we strive for rapid response times, we cannot guarantee specific response times for emergency services.
11.2 Monthly Support Plans
Monthly support plans are subject to:
- Specific ticket limits as defined in your plan
- Scope limitations on covered services
- Renewal terms and cancellation policies
11.3 Security Services
While we employ industry best practices for security services, we cannot guarantee prevention of all security incidents. You remain responsible for maintaining appropriate backups and security measures.
12. Third-Party Services
Our services may integrate with third-party services. We are not responsible for the availability, accuracy, or reliability of third-party services. Your use of third-party services is governed by their respective terms.
13. Data Protection
We will handle your data in accordance with our Privacy Policy and applicable data protection laws. You are responsible for ensuring you have the right to provide any data you share with us.
14. Dispute Resolution
14.1 Informal Resolution
Before filing a claim, each party agrees to try to resolve disputes informally by contacting the other party.
14.2 Arbitration
If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14.3 Exceptions
Notwithstanding the above, either party may seek injunctive relief in court for violations of intellectual property rights or confidentiality obligations.
15. General Provisions
15.1 Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law provisions.
15.2 Entire Agreement
These Terms constitute the entire agreement between you and WHMCSBUDDY regarding the use of our services.
15.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15.4 Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
15.5 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
16. Contact Information
If you have any questions about these Terms of Service, please contact us at:
WHMCSBUDDY
Email: legal@whmcsbuddy.com
Phone: +1-XXX-XXX-XXXX
Address: [Your Business Address]