WHMCS Monthly Support Plans
Ongoing maintenance and expert support for your WHMCS
Professional WHMCS Support & Maintenance
Keep your WHMCS installation running smoothly with our comprehensive monthly support plans. Our expert team provides proactive maintenance, security monitoring, and on-demand assistance to ensure your billing system operates flawlessly.
Support Plan Features
Basic Support Plan
- Monthly security updates
- WHMCS core updates
- Basic performance monitoring
- 5 support tickets per month
- 48-hour response time
- Email support
- Monthly backup verification
Professional Support Plan
- Everything in Basic, plus:
- Bi-weekly security scans
- Module and addon updates
- 15 support tickets per month
- 24-hour response time
- Priority email support
- Performance optimization
- Custom hook development (up to 2 hours)
- Monthly health reports
Enterprise Support Plan
- Everything in Professional, plus:
- Daily security monitoring
- Unlimited support tickets
- 4-hour response time
- Phone and live chat support
- Emergency hotline access
- Custom development (up to 5 hours)
- Dedicated account manager
- Quarterly optimization review
- Priority feature requests
What's Included in All Plans
1. Regular Maintenance
- WHMCS version updates and patches
- PHP compatibility updates
- Database optimization and cleanup
- Error log monitoring and resolution
- File permission verification
- Cron job monitoring
2. Security Services
- Security patch application
- Malware scanning and removal
- Firewall rule updates
- SSL certificate monitoring
- Admin activity auditing
- Suspicious activity alerts
3. Performance Monitoring
- Uptime monitoring (99.9% SLA)
- Page load speed tracking
- Resource usage analysis
- Database query optimization
- Cache management
- CDN configuration assistance
4. Technical Support
- Configuration assistance
- Troubleshooting and bug fixes
- Third-party integration support
- Email deliverability help
- Payment gateway issues
- Module and addon support
Additional Services (All Plans)
Emergency Support
24/7 emergency support for critical issues affecting your business operations
Backup Management
Regular backup verification and restore testing to ensure data safety
Update Notifications
Advance notice of major updates with impact analysis and recommendations
Documentation
Access to our knowledge base and custom documentation for your setup
Why Choose Our Support Plans?
- Expert Team: Certified WHMCS professionals with 10+ years experience
- Proactive Approach: We prevent issues before they impact your business
- Cost Effective: Save up to 70% compared to hiring in-house experts
- Peace of Mind: Focus on your business while we handle technical aspects
- Scalable: Upgrade or downgrade plans as your needs change
- No Lock-in: Month-to-month contracts with no long-term commitment
Support Process
- Onboarding: Complete system audit and documentation
- Monitoring Setup: Install monitoring tools and establish baselines
- Regular Maintenance: Scheduled updates and optimization
- Issue Resolution: Quick response to support tickets
- Reporting: Monthly reports on system health and activities
- Continuous Improvement: Regular reviews and recommendations
"The monthly support plan has been invaluable. Our WHMCS runs smoothly, updates are handled seamlessly, and any issues are resolved quickly. It's like having an expert on staff for a fraction of the cost."
- David Chen, HostingMax CEOGet Started with Monthly Support
Choose the plan that fits your needs and get peace of mind today.
Select Your PlanSupport Plan FAQs
Can I change plans anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect on the next billing cycle.
What's included in support tickets?
Each ticket covers one issue or task. Complex projects may require multiple tickets or custom development hours.
Do unused tickets roll over?
Support tickets don't roll over, but custom development hours can be accumulated for up to 3 months.
Is there a setup fee?
No setup fees. We offer a free system audit and onboarding process with all plans.